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Customer Service

Last Updated on October 4, 2023

Billie Box pride themselves on their Customer Service.

In order to achieve this they keep their customers informed at all stages of the sales process – from the information given by our expert Jane Billing about the condition of the container, the delivery details and container care, to processing the orders in a timely fashion and organising the delivery without delay. This means that Billie Box’s customers know exactly where they stand at all stages of the experience.

We all lead busy lives and Billie Box’s customers are no exception. Billie Box wants to make their customers’ lives easier and the way they do this is to lead them through the sales process with ease.

Making customer service key to their organisation is paramount.

This ensures customer loyalty, business success and most importantly, a more fulfilling and meaningful experience for all.

Please see Billie Box’s reviews, written by their customers: Customer comments. This clearly indicates that Billie Box is offering the best customer service they possibly can.

Jane Billing of Billie Box
Picture Paul Nixon: Paul Nixon Photography T: 01473 430707

Jane Billing of Billie Box has a huge amount of knowledge about the shipping container industry and as such can assist you with your container requirements.

10 Reasons why you should use Billie Box when buying or hiring a shipping container for storage

Please do call us for more information on our services on T: 0800 121 7388 or 01473 557409

About Jane Billing
Jane Billing has over 30 years’ experience in shipping container supply. During that time Jane has gained a very broad knowledge of the whole shipping container industry. From construction, to shipping, to adaption and conversions, if you have a question about any aspect of the shipping container industry Jane will likely have the answer for you. After many years working for some of the biggest names in the shipping container industry Jane set up her own company, Billie Box Ltd in 2012. Since launching, Billie Box Ltd has sold well over 1500 new and used containers.